Social Services

See other health and wellness departments.

Jackson County Social Services

Services provided by Grand County Dept. of Human Services

350 McKinley Street
Walden, CO 80480
Phone: (970) 723-4750
Fax: (970) 725-3696

To report suspected abuse or neglect, please call 1-844-CO-4-KIDS (1-844-264-5437).

Walden Office Hours

Wednesdays from 9:00 am – 4:00 pm

Staff can be reached 8:30 am – 5 pm Mon-Fri at (970) 725-3331 (Grand County Office)

Grand County Department of Human Services and the Jackson County Department of Social Services primarily conduct interviews via phone at this time.

If you feel an in-person interview is necessary, please contact the office to schedule one.

If you need to submit documents to us, please do it by utilizing one of the following methods:

By mail:

Grand County Department of Human Services
PO Box 204
Hot Sulphur Springs, CO 80451

By fax: 

If you need access to a fax machine, you may go to the Jackson County Library located at 412 4th Street for assistance – or the Jackson County Administrative Office next door.

By email:

By text message:

Take a photo of the document and text it to 970-531-0763


You can also download the app


Attention Medicaid Members

Attention #HealthFirstColorado (#Medicaid) members:

 Don’t risk a gap in health coverage! Get ready for #renewals.

  • Look out for official mail, email, or texts that tell you that it’s time to renew your health coverage.
    • The envelope will sayURGENT-PLEASE REPLYin red capital letters.
  • If you get a renewal packet, fill it out, sign it and return it right away. You will need to share updated information for you and your family members to keep your health coverage
  • If you received a Request for More Information notice, please also send the additional information requested. 

 Learn more:   Medicaid Renewals   How to complete the renewal process

Atención miembro de #HealthFirstColorado (#Medicaid):

 ¡Evite una interrupción en la cobertura de salud! Prepárese para la #renovación #renewals.

  • Esté alerta al correo postal, correo electrónico o mensajes de texto oficiales que le indiquen que es momento de renovar su cobertura de salud.
  • El sobre dirá en letra mayúscula y en color rojo:  “URGENTE-RESPONDA“.
  • Si recibe un paquete de renovación, llénelo, fírmelo y regréselo inmediatamente. Tendrá que compartir información actualizada de usted y de sus familiares para mantener su cobertura de salud.
  • Si recibió una notificación de Solicitud the Información Adicional, por favor también mande la información solicitada. 

Obtenga más información en: Renovaciones de Medicaid

Department Contacts

Jackson County Social Services is Directed and Supervised by Grand County Department of Human Services

Grand County Human Services


Phone: 970-725-3331  (Main office number)

Email: (Main office email) 

Deb Ruttenberg, Director

Karen Asato-Chrysler, Deputy Director

Economic Security

(SNAP, Health First Colorado (Medicaid), Colorado Works, Adult Financial)

Stephanie Myers, Economic Security Eligibility Specialist


Child Welfare and Adult Protection

Taunia Shipman, Supervisor

Phone: (970) 725-3331

Child Support Services

Shannon Abram, IV-D Administrator


Important Links & Resources

USDA Non-Discrimination Statement



Declaración de no discriminación

Other languages:

For information about the SNAP (Food Assistance) program, please go to

For information about Health First Colorado (Medicaid) please go to

For information about Colorado Child Care Assistance Program please go to

See our Emergency Departments